ADVERTORIAL
Safe property management has moved from being a nice-to-have to an operational necessity. As social distancing, remote work and contactless processes became part of daily life, rental agents were forced to rethink how inspections and maintenance are handled without compromising quality, compliance or tenant relationships.
This is where proptech delivers real, practical value. By combining property inspection software from Property Inspect with the online maintenance management platform Fixflo, rental agents can manage inspections and repairs with minimal physical contact, while maintaining full visibility and control.
According to David Hutchison, Sales Director at Property Inspect, the integration creates a complete inspections and maintenance solution that protects both rental properties and the people involved. Traditionally, rental agencies relied on separate systems for financial reporting, inspections and repairs. Integrating inspection software with an online maintenance system removes duplication, reduces admin and delivers immediate cost and time savings.
The benefits extend well beyond efficiency. During periods of restricted movement and heightened health concerns, the combined solution enables remote management through automated, self-service processes. Tenants or approved third parties can complete contactless inspections and log maintenance issues using a web browser or mobile device. This approach reduces unnecessary site visits and helps agencies continue operating safely during uncertain conditions.
While tenant-led inspections are best suited as a response to extraordinary circumstances rather than a permanent replacement for professional inspections, the technology provides a flexible, scalable solution that remains valuable long after the immediate crisis has passed.
Hutchison explains that Property Inspect was built with a clear purpose in mind. The original goal was to elevate inspection standards across South Africa by providing tools that save time, reduce disputes and solve real operational problems. Education and support quickly became part of that mission, leading to the launch of the Property Inspect Academy, an online training platform dedicated entirely to inspections.
The integration with Fixflo reflects a broader belief in connected systems. Rental agencies benefit most when they can choose best-in-class tools and integrate them seamlessly into their workflows. Open APIs and system integrations allow agencies to build operational resilience and create long-term value within their businesses.
Fixflo itself has transformed how repairs and maintenance are managed across residential and commercial properties. Its software improves efficiency, ensures regulatory compliance and enhances the experience for both tenants and property managers. Tenants can report issues through a self-service helpdesk, while agents track repairs, manage contractors and maintain a complete audit trail for every task.
When used together, the two platforms create a streamlined workflow. Repairs identified during inspections are tagged and documented with photos, automatically transferred into Fixflo and tracked through to completion. Every action is logged, creating a clear historical record that supports compliance and dispute resolution.
The combined solution is available on a monthly or annual basis, offering rental agencies predictable costs and flexibility as their needs evolve. With unlimited inspections, multiple users and client access included, the package is designed to scale alongside growing portfolios.
For rental agents focused on safeguarding properties, protecting tenants and operating efficiently in a low-contact environment, proptech offers a practical way forward. Integrated inspection and maintenance systems are no longer just about convenience. They are becoming a core part of responsible, future-ready property management.
