ADVERTORIAL
With 17 years of experience under its belt and the lion’s share of the South African residential rental market, PayProp is the country’s leading payment platform for rental agencies. When you tally up the ways in which it simplifies business for its clients, it becomes clear why. PayProp’s bank-integrated automation of payment collections, trust account reconciliations and beneficiary payments enables quick, seamless payment administration, freeing rental agents to focus on finding new business and delivering excellent service to landlords and tenants.
Here is a snapshot of the attributes that make PayProp an all-round excellent investment for rental agencies, now and into the future.
Bank-integrated trust accounting
With PayProp, your trust account is wired directly into the South African banking system. This means all incoming payments across your entire rental portfolio reflect as actual payments, resulting in up-to-date trust accounts and no reconciliation backlogs.
Payments are automatically matched to the correct payers, allocated to the correct properties, and paid out to the correct beneficiaries according to rules you define when the landlord or property is added. All of this happens in just a few minutes each day.
Real-time visibility and audit trails
Thanks to bank integration, PayProp offers real-time visibility through a high-level dashboard showing properties, payments in and out, and income at a glance. At the touch of a button, users can see exactly where funds are in the payment cycle.
The platform also provides a fully automated, date-stamped audit log for every transaction. This log is recorded automatically and cannot be altered or deleted, allowing users to trace transactions long after they’ve been completed.
Proven security and scale
PayProp has processed more than R73.3 billion in trust money and has never been involved in a loss of trust funds. Through partnerships with leading banks such as Absa in South Africa, clients benefit from bank-grade payment security and robust information security standards.
All data is securely stored and encrypted both at rest and in transit, an essential safeguard in an era of rising cybercrime.
Built-in protection against fraud
Another key security strength lies in PayProp’s defence against phishing and internal fraud. All outgoing payments are governed by rules set by you, the agent. No employee can manually redirect payments to an unauthorised beneficiary without leaving a permanent audit trail.
Duties are split across teams so that no single individual completes a transaction end-to-end, and trust account activity can be configured to require dual authorisation.
Transparency for landlords and tenants
PayProp’s security systems extend peace of mind to your clients as well. The PayProp Owner app allows landlords to monitor their portfolios in real time, track rental income, and view the status of third-party payments.
Similarly, the PayProp Tenant portal enables tenants to view current and historical invoices and statements, while offering self-service features such as instant EFT payments. This improves user satisfaction and promotes financial responsibility.
Training, onboarding and real support
For the duration of their contract, PayProp clients receive unlimited free training and technical support. As your team grows and user accounts increase, this ongoing support becomes increasingly valuable.
Upon joining, a dedicated expert assists with onboarding to ensure a smooth and efficient setup. Should questions or issues arise, help is always available via phone or email, and clients speak to real people.
Compliance made easy
As a payment processing agent as defined by the Property Practitioners Act, PayProp meets all regulatory requirements. Thanks to its impeccable trust-environment track record, clients may soon qualify for exemption from costly and time-consuming audits.
PayProp supports clients with trust account audit assistance, simplifying both daily administration and year-end processes. All accounts are fully segregated, ensuring funds remain ringfenced for their intended purpose.
Always-on infrastructure
Behind the scenes, PayProp continually invests in its technology infrastructure to prevent downtime caused by slow access, power disruptions or security threats. Backup systems cover processing servers, customer databases, network access and the entire web application.
This ensures rental agencies can always access client data, process payments and generate reports instantly, without interruption.
A platform that evolves with the industry
PayProp’s offering continues to evolve to meet the demands of a fast-paced and growing rental environment. Clients benefit from tight security across all accounts and transactions, full compliance and transparency, simplified auditing, and reliable, streamlined payment operations.
