Jackie de Waal

Engel & Völkers Kalk Bay

What are your top three secrets to success?

Hard work, a love and passion for what I do and my faith.

What is the one thing you wish someone had taught you or told you when you first started out in property and why?

I came into this business fully knowing that I would make a success of it and knew that to do that I would need to work really hard and make use of every opportunity.

What is the most vital business tool that estate agents should have at their disposal in today’s market and why?

No app or marketing tool can ever take the place of a good agent’s ability to match the right house with the right person. Second to that in today’s market a good Internet presence is essential.

Do you remember the first property you sold? Please tell us about it.

Indeed, it was a property that was on the market for over a year. I had just joined the industry and a couple from overseas walked into our office. After thoroughly assessing their needs, I did my research to find the property that I thought most suited them and contacted the owners to ask for permission to assist with the marketing. I took the couple out, they fell in love with it and bought it the very next day!

What advice would you give to new kids on the block about making a success in their career in property?

I would say work hard but have balance. It is important to remember that you will go through dry spells where you don’t sell anything, but as long as you keep doing the basics the sales will start coming in again. Lastly and most importantly, never compromise your ethics and listen more than you speak.

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