Why did you decide to pursue a career in property?
I was ready for a career change, and taking the skills I had I wanted to try something new. I’ve always been interested in property, and this passion, as well as being a people person, seemed to be a great fit for being an agent, and a challenge.
What do you find to be the most enjoyable and the most challenging aspects of the job?
I think the relationships I build and the constant learning and improving is what I thrive on – and, of course, seeing some beautiful homes. Also, when you know you have gone above and beyond to help someone, and standing out for it – when you do something that is out of the ordinary agent’s way and it is acknowledged and appreciated. There obviously are challenges and disappointments, for example, when you have done everything you can but you lose a listing for a reason beyond your control. It’s difficult to keep things level and not on a roller coaster; you have to remind yourself to focus on the positives, which always outweigh the negatives, and not to give up.
What characteristics, in your opinion, make for a great estate agent/broker and why?
I think consistency is vital: the advice given was to find your own way and stick to it – don’t try to be someone you are not – and that was priceless. Focus on the relationships and keep building them. People are likely to sell at some point and you want them to turn to you because they trust you and they have a good relationship with you. Don’t focus on getting a listing, as you lose sight of the bigger picture. Be open and try everything. If you aren’t trying, you aren’t working, and in this industry you have to be working all the time. Be a sponge, listen to other agents and ask questions – knowledge is critical. Focus on listening to people: if you gather information you can do a better job and address their needs. Lastly, always smile – it is worth a thousand words.
What are some of your career goals?
To be known as an agent who does an exceptional job, always. To be the agent of choice because I’ve been personally chosen or through a referral. And to be a legend in my area.